Privacy Policy
At Colours of Colombo, we are committed to safeguarding your privacy and protecting the personal information you provide. This Privacy Policy outlines how we collect, use, and secure your information when you visit or make a purchase on our website. By using our website, you agree to the practices described in this policy.
Information We Collect
When you visit our website, we may collect the following types of information:
- Personal information: This includes your name, email address, phone number, and other details you voluntarily provide during registration or checkout.
- Payment information: We collect payment and billing details, such as your credit card information, which is securely processed by trusted third-party payment processors.
- Browsing information: We automatically gather data like your IP address, browser type, and device information using cookies and similar technologies.
Use of Information
We use the collected information for the following purposes:
- To process and complete your orders, including shipping and delivery.
- To communicate with you about your purchases, offer customer support, and respond to inquiries.
- To personalize your shopping experience, providing relevant product recommendations and promotions.
- To improve our website, products, and services based on feedback and browsing patterns.
- To detect and prevent fraud, unauthorized activities, and misuse of our website.
Information Sharing
We respect your privacy and do not sell, trade, or share your personal information with third parties, except in the following circumstances:
- Trusted service providers: We may share your information with third-party service providers who assist with website operation, payment processing, and product delivery. These providers are obligated to handle your data securely and confidentially.
- Legal obligations: We may disclose your information if required by law or in response to valid legal requests.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences and interactions. You may disable cookies through your browser settings, but doing so may limit certain features of our website.
Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us through the information provided on our website.